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FAQs

Q: What should I say to the insurance adjuster after my York County car crash?

You’ve just been involved in a York car crash, and after you’ve visited the hospital, it’s time to call your insurance company. Although you think the insurance company is there for you and will do what it takes to help, the truth is—it’s not. The adjuster you speak with is likely a trained negotiator who will do what he can to prevent the insurance company from paying out what it should. You’ll need to be very careful with what you say to increase your chances of getting the compensation you should.

Only Give the Facts

The adjuster will likely ask for your account of what happened. Avoid giving your opinion or thoughts on the incident; only give out facts. For instance, the name of the street you were riding on, the time of day, the weather conditions, and the like. Giving the adjuster anything else gives the insurance company information to use against you if needed.

Never Say You Are Uninjured

You are probably still in shock about what just happened when you call the insurance company. Some of the injuries you sustained may not have even presented themselves yet. For this reason, you should never tell the adjuster you are uninjured—even if you’ve seen a doctor. Once you say those words, you will be held to them forever and the insurance company will use them against if you file a claim.

The attorneys of Schmidt Kramer can help you fight the insurance company about your West Shore car crash. Connect with us today to speak with a lawyer about your situation.

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